Commercial Service Agreement
Ongoing Maintenance Made Easy With Commercial Service Agreements
Protecting Your Investment Means Professional System Maintenance
At Odyssey Mechanical, we understand that Wilmington businesses depend on their mechanical and electrical systems day in and day out. Unexpected failures are more than an annoyance. When your bathrooms stop working or a fuse blows, your customers and employees head out the door — impacting your bottom line, customer experience, and operational efficiency. That’s why we’ve developed comprehensive commercial service agreements designed specifically for the needs of local businesses.
Our service agreements transform system maintenance from a reactive necessity to a strategic advantage, helping you prevent problems before they occur, extend equipment lifespan, and optimize performance across all your critical systems.
The Odyssey Approach to System Care
Unlike national chains offering one-size-fits-all maintenance plans, Odyssey Mechanical creates truly customized service agreements based on your specific equipment, usage patterns, facility needs, and business priorities. As your local service partner, we provide personalized attention that simply isn’t available from distant corporate providers.
Each service agreement includes regular preventative maintenance visits, priority emergency response, preferential pricing on repairs and replacements, and detailed documentation of all services performed. Taken together, these add up to a complete maintenance history that protects your warranty coverage and supports your capital planning.
All Your Maintenance Needs Under One Roof
HVAC Service Agreements: Climate Control You Can Count On
Your heating, ventilation, and air conditioning systems represent a significant investment that deserves professional care. Our HVAC service agreements include:
- Seasonal system inspections and tune-ups
- Filter replacement and air quality maintenance
- Coil cleaning and condenser servicing
- Comprehensive system performance testing
- Refrigerant level checks and adjustments
- Control system calibration and verification
- Ductwork inspection and maintenance recommendations
- Energy efficiency optimization
With regular maintenance from our NATE-certified technicians, your HVAC systems will deliver reliable comfort while operating at peak efficiency. This may end up reducing your energy costs by 15-20%!
Electrical problems can threaten both safety and productivity. Our electrical service agreements provide peace of mind through:
- Comprehensive electrical system inspections
- Infrared scanning to identify potential issues
- Panel and connection tightening and cleaning
- Load analysis and distribution assessment
- Lighting system maintenance and optimization
- Generator testing and maintenance
- Safety systems verification
- Code compliance reviews
Our expert electricians help ensure your electrical infrastructure remains safe, reliable, and capable of supporting your business operations without unexpected interruptions.
Plumbing Service Agreements: Preventing Costly Water Issues
Water problems can quickly escalate from minor inconveniences to major expenses. Our plumbing service agreements include:
- Complete plumbing system inspections
- Drain maintenance and preventative cleaning
- Water heater inspection and maintenance
- Backflow prevention testing and certification
- Fixture efficiency and performance testing
- Water pressure and flow rate optimization
- Leak detection and prevention
- Conservation recommendations to reduce water expenses
Regular plumbing maintenance helps prevent business disruptions while protecting your facility from water damage that can lead to expensive repairs and renovations.
Gas systems require specialized attention to ensure both safety and performance. Our gas service agreements deliver:
- Comprehensive gas line inspections
- Leak detection and prevention
- Appliance connection verification
- Combustion efficiency testing
- Ventilation system inspection
- Carbon monoxide monitoring
- Code compliance verification
- Safety system testing
For restaurants, manufacturing facilities, and other businesses that depend on gas systems, our maintenance programs provide essential protection against hazards while optimizing system performance.
The Business Case for Preventative Maintenance
Smart Wilmington business owners recognize that preventative maintenance isn’t an expense—it’s an investment that delivers measurable returns:
- Extended Equipment Life: Well-maintained systems often last 3-5 years longer than neglected equipment, delaying capital expenditures and improving ROI on your mechanical investments.
- Improved Energy Efficiency: Regular maintenance helps systems operate at peak efficiency, reducing utility costs throughout the year.
- Reduced Emergency Repairs: Preventative maintenance addresses small issues before they become costly emergency situations, typically reducing repair expenses by 30% or more.
Local Advantage, Professional Results
As a Wilmington-based company, we bring distinct advantages to your maintenance program. You’ll work with the same consistent service team of technicians who know your systems, your facility, and your specific requirements. Plus, we offer responsive scheduling that works around your business hours and operational needs, ensuring your systems get the care they need without disrupting your workday. Our technicians possess climate-specific knowledge of the unique challenges presented for businesses along the beautiful Carolina coastline, which means we’re more likely to notice potential issues before they become major meltdowns. Pair that with a strong community commitment, and you’ll see why so many New Hanover County businesses choose Odyssey Mechanical’s pros for all their maintenance needs.
Get Started with Customized Preventative Care
Ready to transform your approach to system maintenance? Contact Odyssey Mechanical today at 910-392-6400 to schedule a facility assessment. Our team will evaluate your current systems, discuss your business priorities, and develop a customized service agreement that provides the perfect level of protection for your Wilmington business.