About Us
Odyssey Mechanical
Your Neighbors, Your Technicians
A Legacy of Excellence in Wilmington
Founded in 2017 by Kevin Hommes, Odyssey Mechanical has grown from a small local service provider into Wilmington’s premier full-service home systems company. Our remarkable growth hasn’t come from aggressive marketing campaigns or corporate acquisitions — it stems from our unwavering commitment to customer satisfaction, technical excellence, and our unique understanding of the specific challenges found in the Wilmington metro area.
Kevin’s dream for Odyssey Mechanical was simple philosophy: create a positive company culture where exceptional technicians can thrive while providing the best service to the community he loves. A dedication to this approach has attracted top talent across multiple technical disciplines and earned us a reputation as Wilmington’s most trusted home systems experts.
We’re Here Because We Care About Our Community.
At Odyssey, being customer-centric isn’t just a buzzword—it’s our operational foundation. We understand that when you invite technicians into your home or business, you’re placing immense trust in their expertise, professionalism, and integrity. We honor that trust by approaching every service call with respect, transparency, and genuine care for your comfort and satisfaction.
Our service process begins by listening carefully to your concerns and needs. Rather than rushing to recommend the most expensive solution, our technicians take the time to thoroughly assess your situation, explain their findings in clear, non-technical language, and present multiple options whenever possible. This transparent approach ensures you can make informed decisions about your home systems.
We’re Proud of Our Expertise.
What truly sets Odyssey apart is our exceptional team. Led by Kevin Hommes (Founder, President, CEO) and Andy Smith (COO, Co-Owner), our leadership team brings decades of combined experience to guide our operations. David Joyce (VP Residential Operations) leads our HVAC installation and service teams, while John Nieves (VP Plumbing Operations) oversees our plumbing and medical gas services. Eli Harrington (VP Electrical Operations) directs our comprehensive electrical division.
Unlike national chains that often hire technicians with minimal screening, we implement rigorous hiring processes including comprehensive background checks, technical assessments, and multiple interviews focusing on both technical aptitude and customer service orientation. We specifically seek technicians who combine technical excellence with genuine care for customer satisfaction and a positive attitude.
Our technicians aren’t just technically proficient — they’re true Wilmington experts who understand the unique challenges our coastal environment presents. From salt air corrosion effects on electrical systems to humidity impacts on HVAC performance, our team brings specialized regional knowledge that generic national providers simply can’t match.
…And We’re Always Learning!
HVAC and electrical systems aren’t the same today as they were ten years ago, and neither are our professional technicians! We’re always learning about new technologies, equipment, and best practices. We keep our team at the forefront through comprehensive ongoing education programs including manufacturer-specific training, in-house technical workshops, and hands-on field experience with senior mentors.
This commitment to continuous learning enables us to offer innovative solutions that many competitors can’t provide. Whether it’s implementing cutting-edge variable capacity HVAC systems, advanced water filtration technologies, or smart home integrations, our technicians bring forward-thinking approaches to every service call.
At Odyssey Mechanical, we’re more than just service providers — we’re your neighbors, committed to making Wilmington homes and businesses more comfortable, efficient, and reliable. When you choose Odyssey, you’re not just getting a service call — you’re gaining a long-term partner dedicated to your complete satisfaction.